The IATA modules will help you acquire essential knowledge and skills to work in the travel and tourism industry and become an effective travel professional. Provide advice on flight, accommodation and tour products, and how to ensure travellers fulfil necessary travel requirements. Improve your customer service and sales skills in order to better advise travel customers about when and where to travel based on their needs. Learn to use a global distribution system (GDS) to create and manage reservations.

The Harvard ManageMentor© modules will help you improve your general management and leadership skills.
The IATA course requires approximately 200 hours of study to be completed in 12 months. Course duration 16weeks