TRAVEL MANAGEMENT

• Grade 12 or equivalent / Fluency in English
• 18 years old by the time you write your final SA-CAA exam
• Fluency in English
• Able to swim move unaided in water with a life jacket
• Be an able-bodied person with excellent general health.
• Laptop:Google Chrome browser, Java script enabled, Minimum screen resolution of 1024 X 768 pixels, Acrobat Reader version 11 or above, HTML-enabled e-mail client (to be able to read e-mails generated by the system)

• Blended 1 year:
• Full time 35 Weeks (6months) Mondays – Fridays 8am – 4pm (may vary) and distance learning 3 months
• One intake per year (February)
• Mondays – Fridays 9am – 4pm
• Intakes:  Approximately every 12 weeks of the year (January to November)

• The travel and tourism industry and the working environment for travel professionals
• Geography and industry codes
• Travel documents and the airline passenger experience
• Air transport products and services
• Rail, hotel, car rental, cruise and tour products
• Customer service principles
• Airfares and ticketing
• The Galileo system functionality
• Safety and Emergency procedures
• Fire fighting
• Aviation Medicine
• Dangerous Goods
• Boeing 737
• Over 20 modules to choose from, however, you are only required to successfully complete 10 modules.  You may complete all modules for the same price

• Airports Airlines (Cabin Crew)
• Airport / Travel Agency or Tour operator
• (Ground Staff or ticketing)
• Luxury Bus/Luxury Trains/Camper and Car hire/Hotels and Lodges (Front desk and Reservations)

1^ST exam

Online exam with remote supervision (OERS)
Exam Format: Multiple Choice questions, Closed Textbook
Number of questions: 100
Exam months:  January / March / May / July / September / November
Time Allowance: 3 hours
Passing Grade: 60 correct answers
Distinction Grade: 85 correct answers
Number of exam attempts: 2

2^nd exam:

Exam Method: Classroom exam at the SA-CAA
Exam Format: Multiple Choice questions. No Textbooks are permitted
Number of questions: 100Time Allowance: One hour
Number of exam attempts: 2

3^rd Exam:

Exam Method:  Online exam
Exam Format and Passing Grade: At the end of each module, a certificate of completion is awarded to those who pass each module with 70% and have viewed 70% of the course content.

• Foundation in travel and tourism diploma:
• 10 X Harvard MentorManagement Certificates
• International Cabin Crew License
• Firefighting Certificate
• Aviation Medicine Certificate
• Dangerous goods CAT 11 certificate
• Boeing 737 certificate