Cabin Crew to Ground Staff


Tour Operations, Ground Staff & More...

The Travel Management Program offers variety of career outcomes, including cabin crew, ground Staff or ticketing for travel agents and tour operators, front desk and reservations for hotels and lodges… And so much more.


Course Details

Admission Requirements

  • Grade 12 or equivalent / Fluency in English
  • 18 years old by the time you write your final SA-CAA exam
  • Fluency in English
  • Able to swim move unaided in water with a life jacket
  • Be an able-bodied person with excellent general health.
  • Laptop:Google Chrome browser, Java script enabled, Minimum screen resolution of 1024 X 768 pixels, Acrobat Reader version 11 or above, HTML-enabled e-mail client (to be able to read e-mails generated by the system)

Course Duration

  • Blended 1 year:
  • Full time 22 Weeks (6months) Mondays – Fridays 9am – 4pm and distance learning 3 months
  • One intake per year (February)
  • Mondays – Fridays 9am – 4pm
  • Intakes:  Approximately every 12 weeks of the year (January to November)

Key Topics

  • The travel and tourism industry and the working environment for travel professionals
  • Geography and industry codes
  • Travel documents and the airline passenger experience
  • Air transport products and services
  • Rail, hotel, car rental, cruise and tour products
  • Customer service principles
  • Airfares and ticketing
  • The Galileo system functionality
  • Safety and Emergency procedures
  • Fire fighting
  • Aviation Medicine
  • Dangerous Goods
  • Boeing 737
  • Over 20 modules to choose from, however, you are only required to successfully complete 10 modules.  You may complete all modules for the same price

Career Choices

  • Airports Airlines (Cabin Crew)
  • Airport / Travel Agency or Tour operator
  • (Ground Staff or ticketing)
  • Luxury Bus/Luxury Trains/Camper and Car hire/Hotels and Lodges (Front desk and Reservations)

What To Expect For Your Final Exam 

1ST exam

Online exam with remote supervision (OERS)
Exam Format: Multiple Choice questions, Closed Textbook
Number of questions: 100
Exam months:  January / March / May / July / September / November
Time Allowance: 3 hours
Passing Grade: 60 correct answers
Distinction Grade: 85 correct answers
Number of exam attempts: 2

2nd exam:

Exam Method: Classroom exam at the SA-CAA
Exam Format: Multiple Choice questions. No Textbooks are permitted
Number of questions: 100Time Allowance: One hour
Number of exam attempts: 2

3rd Exam:

Exam Method:  Online exam
Exam Format and Passing Grade: At the end of each module, a certificate of completion is awarded to those who pass each module with 70% and have viewed 70% of the course content.

Course Qualifications

  • Foundation in travel and tourism diploma:
  • 10 X Harvard MentorManagement Certificates
  • International Cabin Crew License
  • Firefighting Certificate
  • Aviation Medicine Certificate
  • Dangerous goods CAT 11 certificate
  • Boeing 737 certificate

Course Pricing

R 2500 (non-refundable)

R75 989.00

R15 000.00

R64 039.00


  • Medicals

  • Issue of license

  • Lunch daily on lecture days

  • Exam fees

  • Transportation

  • Wine tasting

  • Makeup

  • Travel bag

  • Teambuilding

  • Educational tour

  • T-Shirt

  • Uncapped wi-fi

Finishing Course

R3 500

Car learners and license: 

R8 5000

 *Practice till you pass at no extra cost

Accommodation full board R2130.00 per week (22 weeks)

Accommodation self-catering R1 090.00per week(22 weeks)

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