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BLENDED IATA-HARVARD LEADERSHIP & MANAGEMENT DIPLOMA IN TRAVEL & TOURISM

This course will offer you an opportunity to play a successful role in the ever growing travel and tourism industry which is the fastest growing industry in the world providing 1 out of 11 jobs worldwide.If you have an outgoing personality and have a keen interest in travelling, locally, nationally or internationally and have the ability to communicate well with a diverse range of people, the tourism industry could be your career path.

The combined IATA Travel and Tourism modules with Havard Leadership and Managing course equips learners with industry-specific knowledge and delivers critical management skills when and where your leaders need them most. Harvard ManageMentor has the highest topics, videos, tools and on the job activities that engage and motivate learners.

HARVARD BUSINESS PUBLISHING LEADERSHIP & MANAGEMENT (Select 10 or more of the following)• Budgeting Business plan development• Career management Change management• Coaching Crisis management• Customer focus Decision making• Delegating Developing employees• Difficult Interactions Ethics at work• Goal setting Innovation and creativity• Leading People Marketing essentials• Negotiating Presentation skills• Strategic thinking Stress management• Team creation & Team management• Time management Writing skills

Two week internship with one of the leading Tour operators with “in training” business cards •One day industry training to travel agents on a specified destination (venue will be confirmed)Basic lessons in typingWine tastingGroomingInterview skillsTime keeping on Microsoft officeOffice etiquetteGeneral appearance Graduation ceremony (venue to be confirmed)Cv’s drawn upInterviews with industry related recruiters