Travel & Tourism Management

Become a business owner.


Become A Travel Agent Or Entrepreneur...

Want to be a travel and tourism business owner?  Look no further!  The Travel and Tourism Management program will give you all the skills you need to become a travel agent entrepreneur and obtain your Cabin Crew License. Get your Travel Sales and Operations Diploma and Qualify for IATA travel agency certification. 


Course Details

    Admission Requirements


    • Grade 12 or equivalent / Fluency in English
    • 18 years old by the time you write your final SA-CAA exam
    • Able to swim move unaided in water with a life jacket
    • Be an able-bodied person with excellent general health.
    • Laptop:  Google Chrome browser, Java script enabled, minimum screen resolution of 1024 X 768 pixels,  Acrobat Reader version 11 or above, HTML-enabled e-mail client (to be able to read e-mails generated by the system)

    Course Duration

    • Blended 2 years:
    • Full time 22 Weeks
    • Mondays – Fridays 8am – 4pm (may vary)
    • and distance learning 8 months
    • Intakes:  One intake per year (February)
    • DISTANCE 2 years
    • Register at any time

    Key Topics

    Leadership and Management

    The travel and tourism industry and the working environment for travel professionals
    Geography and industry codes
    Travel documents and the airline passenger experience
    Air transport products and services
    Rail, hotel, car rental, cruise and tour products
    Customer service principles
    Airfares and ticketing
    The Galileo system functionality

    Travel and Tourism Consultant

    Selling techniques and social media marketing
    Fare construction and ticket exchanges/reissuance
    Travel industry laws and regulations
    Niche products including tour customization, luxury and group travel options
    Accommodation products other than hotels

    Managing the travel business:

    Managerial and negotiation skills / Marketing and pricing
    Tour production and event planning
    Administration and accounting
    Laws related to the travel industry

    Travel Sales and Operations

    World and destination geography
    Travel logistics including travel document issuance, reservations and GDS functionality
    Standard and niche travel products and product development
    Strategies in customer service delivery, sales, marketing and social media
    Strategic management and negotiation
    Administration and accounting / Meeting and event planning
    Expertise in air journey pricing and ticketing
    Travel industry laws and regulations

    Cabin crew license

    Safety and emergency procedures / Firefighting / Aviation medicine / Dangerous goods
    Boeing 737

    Career Choices

    • IATA Travel Agency (owner)
    • Airport (Cabin Crew)
    • Airport / Travel Agency or Tour operator (Ground Staff or ticketing)
    • Luxury Bus/Luxury Trains/Camper and Car hire / Hotels and Lodges (Front desk and Reservations)

    What To Expect For Your Final Exam 

    • Exams (x4):  Online exam with remote supervision (OERS)

    • Exam Format: Multiple Choice questions, Closed Textbook

    • Number of questions: 100

    • Exam months:  January / March / May / July / September / November

    • Time Allowance: 3 hours

    • Passing Grade: 60 correct answers

    • Distinction Grade: 85 correct answers

    • Number of exam attempts: 2

    • HMM online exams

    • Exam Format and Passing Grade: At the end of each module, a certificate of completion is awarded to those who pass each module with 70 % and have viewed 70 % of the course content.

    • Cabin Crew  Classroom exam at SA-CAA

    • Exam Format: Multiple Choice questions. No Textbooks are permitted

    • Number of questions: 100

    • Time Allowance: One hour

    • Number of exam attempts: 2

    Course Qualifications

    • Leadership and Management  Diploma
    • Travel and Tourism Consultant Diploma
    • Managing the Travel Business Diploma
    • Travel Sales and Operations Diploma
    • Cabin Crew License

    Frequently Asked Questions

    Is There A Payment Plan?

    Yes there is.   Please contact us for more information.

    Is This Course Offered Full-time As Well As Online?

    There are fulltime classes offered as well as online.

    Should you choose the online option we offer 3 weeks complimentary in class exam preparation, once a year during May.

    Is There Any Educational Included In This Course?

    Yes there is.

    What Subjects Do I Need?

    There are no particular subjects needed.  Tourism and Geography or an extra language is always an advantage.

    Are There Any Extra Charges?

    Yes a uniform is required, and depending which shop you buy it from, it shouldn’t be more than R1000.  If you require your own graduation gown it is R350, if shared there is no cost.

    Let’s Start Something new

    To find out more or to sign up for any of courses, please contact us below.

    Subscribe To Our Newsletter

    Subscribe To Our Newsletter

    Join our mailing list to receive the latest news and updates from our team.

    You have Successfully Subscribed!

    WhatsApp Chat with us on WhatsApp