Travel & Tourism Management

Become a business owner.

Become A Travel Agent Or Entrepreneur...

Want to be a travel and tourism business owner? Look no further! The Travel and Tourism Management program will give you all the skills you need to become a travel agent entrepreneur and obtain your Cabin Crew License. Get your Travel Sales and Operations Diploma and Qualify for IATA travel agency certification.

Course Details

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Admission Requirements

Grade 12 or equivalent / Fluency in English
18 years old by the time you write your final SA-CAA exam
Able to swim move unaided in water with a life jacket
Be an able-bodied person with excellent general health.
Laptop: Google Chrome browser, Java script enabled, minimum screen resolution of 1024 X 768 pixels, Acrobat Reader version 11 or above, HTML-enabled e-mail client (to be able to read e-mails generated by the system)

Course Duration

Blended 2 years:
Full time 22 Weeks
Mondays – Fridays 8am – 4pm (may vary)
and distance learning 8 months
Intakes: One intake per year (February)
DISTANCE 2 years
Register at any time

Key Topics

Leadership and Management

The travel and tourism industry and the working environment for travel professionals
Geography and industry codes
Travel documents and the airline passenger experience
Air transport products and services
Rail, hotel, car rental, cruise and tour products
Customer service principles
Airfares and ticketing
The Galileo system functionality

Travel and Tourism Consultant

Selling techniques and social media marketing
Fare construction and ticket exchanges/reissuance
Travel industry laws and regulations
Niche products including tour customization, luxury and group travel options
Accommodation products other than hotels

Managing the travel business:

Managerial and negotiation skills / Marketing and pricing
Tour production and event planning
Administration and accounting
Laws related to the travel industry

Travel Sales and Operations

World and destination geography
Travel logistics including travel document issuance, reservations and GDS functionality
Standard and niche travel products and product development
Strategies in customer service delivery, sales, marketing and social media
Strategic management and negotiation
Administration and accounting / Meeting and event planning
Expertise in air journey pricing and ticketing
Travel industry laws and regulations

Cabin crew license

Safety and emergency procedures / Firefighting / Aviation medicine / Dangerous goods
Boeing 737

Career Choices

IATA Travel Agency (owner)
Airport (Cabin Crew)
Airport / Travel Agency or Tour operator (Ground Staff or ticketing)
Luxury Bus/Luxury Trains/Camper and Car hire / Hotels and Lodges (Front desk and Reservations)

What To Expect For Your Final Exam

Exams (x4): Online exam with remote supervision (OERS)
Exam Format: Multiple Choice questions, Closed Textbook
Number of questions: 100
Exam months: January / March / May / July / September / November
Time Allowance: 3 hours
Passing Grade: 60 correct answers
Distinction Grade: 85 correct answers
Number of exam attempts: 2
HMM online exams
Exam Format and Passing Grade: At the end of each module, a certificate of completion is awarded to those who pass each module with 70 % and have viewed 70 % of the course content.
Cabin Crew Classroom exam at SA-CAA
Exam Format: Multiple Choice questions. No Textbooks are permitted
Number of questions: 100
Time Allowance: One hour
Number of exam attempts: 2

Course Qualifications

Leadership and Management Diploma
Travel and Tourism Consultant Diploma
Managing the Travel Business Diploma
Travel Sales and Operations Diploma
Cabin Crew License

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Frequently Asked Questions

Is There A Payment Plan?

Yes there is. Please contact us for more information.

Is This Course Offered Full-time As Well As Online?

There are fulltime classes offered as well as online.

Should you choose the online option we offer 3 weeks complimentary in class exam preparation, once a year during May.

Is There Any Educational Included In This Course?

Yes there is.

What Subjects Do I Need?

There are no particular subjects needed. Tourism and Geography or an extra language is always an advantage.

Are There Any Extra Charges?

Yes a uniform is required, and depending which shop you buy it from, it shouldn’t be more than R1000. If you require your own graduation gown it is R350, if shared there is no cost.